Wrong permissions on files uploaded with WordPress or its plugins

Symptoms

• Files uploaded to a WordPress site get incorrect permissions

• Backups of this site finish with this warning:

  Not all the data from C:Inetpubvhostsexample.com was backed up successfully:
  Unable to get attributes of the file C:Inetpubvhostsexample.comhttpdocswp-contentuploadspicture.png: (5) Access is denied. The file will not be archived.

Cause

FastCGI settings are turned off in Domains > example.com > PHP. This option enables an upload directory with the correct permissions. Without it, the wrong permissions are inherited.

Resolution

1. Log in to Plesk

2. Go to Domains > example.com > PHP

3. Enable FastCGI settings

   

4. Press the OK button to save the changes

To fix existing files, follow this guide: How to restore a domain's default permissions