Symptoms
-
The Plesk update process fails with the following error found in
/var/log/plesk/install/autoinstaller3.log
:CONFIG_TEXT:dnf.exceptions.DepsolveError:
Problem: conflicting requests
- nothing provides ca-certificates >= 2022.2.54 needed by pp18.0.54-bootstrapper-18.0-2.redhat.8+p18.0.54.0+t230622.1117.x86_64 -
An outdated package version of
ca-certificate
is installed on the server:# rpm -qa | grep cert
alt-python37-certifi-2018.04.16-3.el8.noarch
libsss_certmap-2.4.0-9.el8_4.2.x86_64
ca-certificates-2021.2.50-80.0.el8_4.noarch
Cause
The server has installed an old version of ca-certificates
package 2021.2.50-80.0
. Plesk requires the ca-certificate package version 2022.2.54
.
Resolution
1. Connect to the server via SSH.
2. Install OS updates including the ca-certificates
package:
# yum update && yum upgrade ca-certificates
3. Run the Plesk updates again.