Unable to save remote backup FTP server settings: Error: Unable to access to the storage: Transport error: unable to list directory: Curl error: (9) No such file or directory

Dmitry Bystrov

1 year ago

Symptoms

Unable to save the FTP remote storage settings from Plesk > Tools & Settings > Backup manager > FTP Settings . The following error is shown:

Error: Unable to access to the storage: Transport error: unable to list directory: Curl error: (9) Access denied to remote source: Last FTP request: CWD backup Last FTP response: 550 backup: No such file or directory
Make sure you have entered the correct storage settings. You can check them independently with the command: curl -v -P - -u john.doe 'ftp://203.0.113.2//backup/plesk//'
Non-existing directory on FTP server is specified under Tools & Settings > Backup manager > FTP Settings > Directory for backup files storage field.

OR

The full path to home directory of FTP user is specified under Tools & Settings > Backup manager > FTP Settings > Directory for backup files storage field

Misconfiguration of Directory for backup files storage field under Tools & Settings > Backup manager > FTP Settings.

Specify the correct directory in the Directory for backup files storage field using the Relative path within FTP user.

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