Symptoms
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On an attempt to open the Subscriptions menu via Plesk the following error appears:
Error: Call to a member function getDescription() on null (Subscriptions.php:231)
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When logged in as a customer, the WordPress menu is missing:
Cause
The issue was confirmed as a bug with ID EXTWPTOOLK-10567. The fix is available in WP Toolkit version 6.2.4
Resolution
Update WordPress Toolkit to the latest version by following the instructions here.