Unable to open any domain in Plesk after Monitoring extension update to 2.9.1: Cannot destructure property ‘screenshotUrl’ of ‘data.site’ as it is null

Dmitry Bystrov

9 months ago

Symptoms

Monitoring extension has been updated to version 2.9.1.
While in Power User view for Plesk, an attempt to open a Domain card by going to Websites & Domains returns the following error:
external server error
When opening any domain card in Plesk, the page fails to load with one of the following error messages:

Cannot destructure property 'screenshotUrl' of 'data.site' as it is null.

TypeError
data.site is null
When opening Monitoring > Websites, the following message appears:

Request failed with status code 500
The following error message is logged in /var/log/plesk/panel.log:

ERR [extension/monitoring] /usr/local/psa/admin/plib/modules/monitoring/library/Helper/CloudWebsite.php(43): Typed property PleskExtMonitoringHelperCloudWebsite::$monitorsMap must not be accessed before initialization

Product issue:

#EXTPLESK-5246 "The 360 Monitoring data page of a website now opens correctly again."

Fixed in:
- Monitoring 2.9.2 05 December 2023

Please consider updating your server:

If update is not possible for some reason you may try the following

Update Monitoring extension in Plesk at Extensions > Updates.

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