Symptoms
-
Monitoring extension has been updated to version 2.9.1.
- While in Power User view for Plesk, an attempt to open a Domain card by going to Websites & Domains returns the following error:
external server error
-
When opening any domain card in Plesk, the page fails to load with one of the following error messages:
Cannot destructure property 'screenshotUrl' of 'data.site' as it is null.
TypeError
data.site is null -
When opening Monitoring > Websites, the following message appears:
Request failed with status code 500
-
The following error message is logged in
/var/log/plesk/panel.log:ERR [extension/monitoring] /usr/local/psa/admin/plib/modules/monitoring/library/Helper/CloudWebsite.php(43): Typed property PleskExtMonitoringHelperCloudWebsite::$monitorsMap must not be accessed before initialization
Cause
Product issue:
-
#EXTPLESK-5246 "The 360 Monitoring data page of a website now opens correctly again."
Fixed in:- Monitoring 2.9.2 05 December 2023
Resolution
Workaround
If update is not possible for some reason you may try the following
workaround
Update Monitoring extension in Plesk at Extensions > Updates.
with