Symptoms
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The following error appears when accessing Plesk:
The license key is invalid. In order to use Plesk, please obtain and install a new valid license key.
The amount of currently used resources overrides the limits defined by your license.
The number of websites hosted on the server exceeds the limits defined by your license. You have XXX sites hosted; your license allows hosting only 30 (10) sites. -
License has been updated recently. For example, Web Host type of license with unlimited number of domains has been changed to Web Admin (10 domains only) or Web Pro (30 domains only).
Cause
Web Host license used previously had unlimited number of domains. Once new license exceeds the domain limit (10 domain for Web Admin or 30 domains for Web Pro), these domains become invisible in Plesk interface and it is not possible to manage them there.
Resolution
To resolve the issue, the license can be upgraded to the type which covers required number of domains. For example, if you have only up to 30 domains, you can change license from Web Admin (10 domains) to Web Pro (30 domains). Alternatively, it is possible reduce the number of domains to the allowed limit:
Using Plesk GUI
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Go to Tools & Settings > License Management and install the trial license key;
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Go to Plesk > Websites & Domains and remove unnecessary domains;
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Once the number of domains does not exceed the limit of the license - install the purchased license in Tools & Settings > License Management > Install Key.
Using the command line
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# plesk bin license -i XXXXXX-XXXXXX-XXXXXX-XXXXXX-XXXXXX
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List all domains on the server (for both Windows and Linux OS):
# plesk bin domain --list
# example.com
# example.net -
Remove domains using command line:
# plesk bin domain --remove example.net
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Install the purchased license:
# plesk bin license -i XXXXXX-XXXXXX-XXXXXX-XXXXXX-XXXXXX
with