Symptoms
- The following error appears in Plesk web interface when attempting to open domain logs under Domains > example.com > Logs:
external error:
filemng failed: filemng: opendir failed: Permission denied system error 13: Permission denied
Message filemng failed: filemng: opendir failed: Permission denied system error 13: Permission denied
File Agent.php
Line 219
Type PleskUtilException - Attempt to change PHP settings fails in Domains > example.com > PHP Settings:
filemng failed: filemng: opendir failed: Permission denied system error 13: Permission denied
- The same error as above is shown in an attempt to open File Manager in Domains > example.com.
Cause
Incorrect permissions/ownership set for directory, that contain log files.
Resolution
- Connect to the server via SSH as root
- Execute the following commands to set correct permissions and ownership:
Note: Substitute example.com with affected domain name
# chown psaadm:root /var/www/vhosts/system/example.com/logs/
# chmod 700 /var/www/vhosts/system/example.com/logs/