Symptoms
- Opening Plesk > Tools & Settings > Branding page results in an error that is similar to the following:
【Type】ChunkLoadError
【Message】Loading chunk views/admin/settings-ui/branding failed. (error: https://example.com:8443/cp/javascript/views/admin/settings-ui/branding.js?519107c294d89e319113)
【Stack trace 】
__webpack_require__.f.j@https://example.com:8443/cp/javascript/main.js?1676291193:370:316492
__webpack_require__.e/<@https://example.com:8443/cp/javascript/main.js?1676291193:370:285716
__webpack_require__.e@https://example.com:8443/cp/javascript/main.js?1676291193:370:285676
componentLoader@https://example.com:8443/cp/javascript/main.js?1676291193:54:129
loader@https://example.com:8443/cp/javascript/main.js?1676291193:370:1491
loader@https://example.com:8443/cp/javascript/main.js?1676291193:370:1820
Cause
AdBlock or similar extension that is used to block ads is installed and used in your local browser and its functionality prevents the page from being displayed properly.
Resolution
The options to resolve such an issues are the following:
- Add the entire Plesk GUI URL as an exception in the extension settings
- Disable the browser extension that causes this issue
- Use another browser extension that has similar functionality and does not cause the issue
- Use another browser that uses similar extensions that do not cause such an issue