The “plesk login” command fails with 255 error code

Symptoms

• Plesk login page shows Internal server error 500

• The plesk login command returns 255 error code:

  # plesk login
  exit status 255

• The plesk repair command returns 255 error code:

  # plesk repair
  exit status 255

• Stracing the plesk login command returns an error:

  # strace /usr/local/psa/bin/admin --get-login-link
  readlink("/etc/localtime", "/usr/share/zoneinfo/[Europe/Lond"..., 1024) = 35
  openat(AT_FDCWD, "/usr/share/zoneinfo/[Europe/London]", O_RDONLY) = -1 ENOENT (No such file or directory)

Cause

File /etc/localtime is broken link:

# ls -la /etc/localtime
lrwxrwxrwx 1 root root 35 May 20 20:24 /etc/localtime -> '/usr/share/zoneinfo/[Europe/London]'

Resolution

1. Connect to the server via SSH

2. Remove broken /etc/localtime file:

   # rm /etc/localtime

3. Link /etc/localtime to correct timezone file like below:

   # ln -s /usr/share/zoneinfo/Europe/London /etc/localtime