The Plesk Email Security dashboard keeps loading, or statistics are not updated

Symptoms

• The Plesk Email Security dashboard is loading forever or statistics are not updated for the extension;

• In /var/log/plesk/panel.log the following error can be found:

  PHP Fatal error: Maximum execution time of 600 seconds exceeded in /usr/local/psa/admin/plib/vendor/plesk/zf1/library/Zend/Db/Statement/Pdo.php on line 5

• emailsecurity database is more than 50 Mb.

Cause

The Plesk Email Security bug EXTCERT-3176 which was fixed in version 1.1.9-257 of the extension.

Resolution

Update the Plesk Email Security extension