The Grafana and Monitoring extensions in Plesk do not load: Dashboard not found

Symptoms

• Plesk Obsidian running on a Debian-based operating system
• The Grafana extension  and the Monitoring extension in Plesk show the following error once opened:

  Dashboard not found

Cause

Grafana's installation is corrupted and this prevents the Grafana and Monitoring extensions in Plesk from working as expected, because they both depend on Grafana being operational.

Resolution

1. Connect to the server via SSH

2. Remove the Grafana extension:

   # plesk bin extension --uninstall grafana

3. Remove the Monitoring extension by executing the following command:

   # plesk bin extension --uninstall monitoring

4. Remove Grafana left-over files by executing the following command:

   # apt-get remove grafana && rm -rf /usr/share/grafana /etc/grafana /var/lib/grafana

5. Reinstall both extensions in this order:

   # plesk bin extension --install grafana
   # plesk bin extension --install monitoring