SSL/TLS Certificate menu in Plesk shows no information about certificate: To read x509 certificate from file or string use methods PleskExtLetsencryptOpenSslX509Certificate::fromFile() or Ples kExtLetsencryptOpenSslX509Certificate::fromString()

Dmitry Bystrov

9 months ago

Symptoms

After an attempt to secure a domain or Plesk Panel with a Let's Encrypt Certificate the following error can be found at /var/log/plesk/panel.log:

ERR [extension/sslit] Failed to fetch domain example.com certificate status data. To read x509 certificate from file or string use methods PleskExtSslItOpenSslX509Certificate::fromFile() or PleskExtSslItOpenSslX509Certificate::fromString().
..
ERR [extension/sslit] Unable to get info of certificate with id 534: To read x509 certificate from file or string use methods PleskExtSslItOpenSslX509Certificate::fromFile() or PleskExtSslItOpenSslX509Certificate::fromString()
ERR [extension/sslit] Unable to get domain aliases: To read x509 certificate from file or string use methods PleskExtSslItOpenSslX509Certificate::fromFile() or PleskExtSslItOpenSslX509Certificate::fromString()

ERR [extension/letsencrypt] Failed to get panel certificate info: Failed to read X509 certificate from PEM str
ing: error:0909006C:PEM routines:get_name:no start line
SSL/TLS Certificates menu button shows Safe and sound!, but when clicking the button, no information about the certificate is shown, suggesting applying one.

Let's Encrypt extension bug EXTLETSENC-1182.

Fixed in:

Note: If error comes from SSL It!, this extension update should also fix the issue.

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