Plesk Migration fails: Failed to select folder <path> with IMAP. Mail message flags could be restored incorrectly for that folder – Plesk

Symptoms

• Plesk Migration reports an error related to MailEnable Mail flags from a folder, e.g. Deleted Items:

  Error when restoring mail messages of mailbox '[email protected]' on the target server.
  Command (mail backup was provided to standard input): "C:Program Files (x86)Pleskadminplibmodulespanel-migratorbackendlibpythonparallelscoreextrasmail-migratorwindowsMailMigrator.exe" restore --account-description-file="C:Program Files (x86)Pleskvarmodulespanel-migratorsessions20190719112713target-servermailexample.comusermailbox-description"
  Exit code: 0
  Stderr: Failed to select folder 'C:Program Files (x86)Mail EnablePOSTOFFICESexample.comMAILROOTuserDeleted Items' with IMAP. Mail message flags could be restored incorrectly for that folder. Reason: C:Program Files (x86)Mail EnablePOSTOFFICESexample.comMAILROOTuserDeleted Items

• Emails are migrated but all the emails are marked either as Unread or Read.

Cause

This issue has been identified with the bugs IDs PMT-4632, PMT-4633 and PMT-4744 which are planned to be fixed in upcoming Plesk updates.

Resolution

Reapply the Read flag in the destination server:

1. Log in to the Mail Account on the destination server.

2. Mark the Emails as Read or Unread as needed.