Mail tab is absent in Plesk

Symptoms

• Mail tab is missing in the subscription menu.

• When clicking Mail Settings at Domains > example.com > Mail tab, the following warning message is shown:

  Warning: Permission Denied

Cause

Mail management functions are disabled in global mail settings.

Resolution

1. Log in to Plesk.

2. Go to Tools & Settings > Mail Server Settings.

3. Select the checkbox Enable mail management functions in Plesk.

   

4. Click OK to apply the changes.

Note: If you are a Plesk Partner, in case Mail service for the license is disabled in Partners Central, activate it to prevent the issue from happening again.