Symptoms
-
Domain's backup at Domains > example.com > Backup Manager can not be removed with the warning message below:
The backup cannot be removed because it is a part of a server, reseller, or customer backup.
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Corresponding server-wide backup is absent but domain's backup
.xmlfile exists. For example:%plesk_dir%Backupdomainsexample.combackup_info_2101091822.xml
Cause
Failure during backup removal process.
Resolution
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Connect to the server via RDP.
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Open command prompt and navigate to backup location:
cd %plesk_dir%Backup
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Find all files that are related to the backup:
dir /b/s *2101091822* > C:backup_leftovers.txt
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Switch to PowerShell and remove the files:
powershell
Get-Content C:backup_leftovers.txt | Remove-Item
Solution for Plesk on Linux
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Connect to the server via SSH.
-
Remove the corresponding backup file:
# find /var/lib/psa/dumps/ -type f -iname *2101091822* -exec rm {} ;
with