As previously announced by Hetzner, servers with unsupported operating systems will have their Plesk licenses terminated effective December 31, 2024.
To avoid disruption of server administration functionality, below are options for upgrading, or deferring upgrades if necessary.
In-place Upgrade
If you wish to retain licensing services from Hetzner, please upgrade your server to a supported OS version by December 31, 2024, to avoid the license cancellation.
Plesk provides tools for upgrading your server to a supported operating system depending on the underlying operating system:
- Elevate for CentOS 7 to AlmaLinux 8,
- Dist-Upgrade (for Ubuntu/Debian).
Preserve your Existing License via Plesk Online Store
Not quite ready to upgrade your server’s underlying operating system? Keep your current server configuration and receive license support by setting up an account with Plesk’s Online Store.
To become a Plesk direct customer, click the following link:
https://www.plesk.com/pricing/
Note: The special price offer expired on February 1, 2025, and is no longer available.
Extended Support directly from Plesk
In the event your server cannot be updated by December 31, 2024, you will still be able to receive license support as a Plesk Online Store customer – however, for this, the server will need to be optionally enrolled in the Extended Lifecycle Program (ELS). The ELS program will support an unsupported operating system with a Plesk license until the end of 2025. Learn more about Plesk’s Extended Lifecycle Support program here
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