Knowledge Base

How to restore Plesk installation on a new Windows server after disaster?

Question

How to restore Plesk installation on a new Windows server after disaster?

Answer

Note: on the new server, the same version of Plesk as on the old one should be installed to the same path, and it should be licensed properly. Also, the same set of components and extensions should be installed on the new server.

We strongly recommend restoring the server from a server backup. It will be the best way to solve the issue.

Also, the following instructions can be used, but we can not guarantee no issue will be faced.

Please note that server configuration (paths) should be exactly the same.

Let us assume that:

plesk_dir = C:Program Files (x86)Plesk
plesk_vhosts = C:Inetpubvhosts

Create a server with exactly the same version of Plesk with the same set of tools installed, with the same DB providers and same IP addresses.

Mount HDD from crashed server on the new server (we assume it is D:).

Connect to the server using RDP.

Plesk Obsidian

Open Plesk Services Monitor, click the Select All and then the Stop button in order to stop all Plesk services:
Copy Web Presence Builder folders:
- From:
  
  D:Program Files (x86)Plesksbconfig
  
  To:
  
  C:Program Files (x86)Plesksbconfig
- From:
  
  D:Program Files (x86)Plesksbsites
  
  To:
  
  C:Program Files (x86)Plesksbsites
Copy applications cache folder:

From:

D:Program Files (x86)Pleskvarapspackages

To:

C:Program Files (x86)Pleskvarapspackages
Copy Horde DB password file as follows:

From:

D:Program Files (x86)PleskWebmailhordeconf.horde.shadow

To:

C:Program Files (x86)PleskWebmailhordeconf.horde.shadow
Copy Plesk databases:

From:

D:Program Files (x86)PleskMySQLData

To:

C:Program Files (x86)PleskMySQLData
C…