Question
- My license is terminated, is it possible to reactivate it?
- I want to reinstate my Plesk subscription
Answer
NOTE: the information below is for the lease-type licenses from Plesk Online Store only.
If you are a Plesk Partner - please contact your Sales Representative, otherwise - please contact Licensing and purchase support for assistance. In case 360 Monitoring license reactivation is needed, please refer to this article.
In Plesk 360:
- Login to Plesk 360 (How to login to Plesk 360?).
- Switch to 'All licenses' tab
- Search for required key
- Click 'Reactivate'
- Check the price
- Confirm or update payment option
- Once invoice is received, license will be automatically restored (might take up to 2 hours)
Through cleverbridge email:
It is also possible to reactivate license through the link. Open cancellation confirmation email from cleverbridge and click the link.
In case any assistance is required, please contact licensing team via chat in Plesk 360 or through the form Plesk licensing and purchase support.