Question
- I have purchased additional license for extension, but it's not working
- How to install extension license
- How to activate the extension license
- I see error: This paid extension is not licensed. Some or all functions and features of the extension may not be available. Purchase a license to unlock all functions and features of this extension.
Answer
After additional key is purchased for any of Plesk extensions, it is required to do the following:
- Login to Plesk
- Go to Tools and Settings > License Information (previously 'License management')
- Click Retrieve keys
If you have extension activation code, you can activate it the following way:
- Login to Plesk
- Go to Tools and Settings > License Information (previously 'License management') > Additional Keys
- Install New Key
- Enter activation code for extension (can be found in Plesk 360)
If further technical assistance with the extension installation is required, please contact extension developer, as support should be gotten from them. To check the developer, please find the corresponding extension here: https://www.plesk.com/extensions/
See also How to transfer extension to another Plesk license
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