Email notification is sent from KernelCare: /usr/bin/kcarectl –auto-update –gradual-rollout=auto Unknown Kernel

Symptoms

Plesk Administrator receives one of the following messages from the KernelCare extension:

Cron <root@localhost> /usr/bin/kcarectl --auto-update --gradual-rollout=auto
Unknown Kernel (Ubuntu 4.13.0-1011-gcp)

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Cron <root@localhost> /usr/bin/kcarectl --auto-update --gradual-rollout=auto
<urlopen error Request for `https://patches.kernelcare.com/98e7651e467b5b8372fcddc27a87b7507974a113/latest.v2? ... ` failed: <urlopen error [Errno -3] Temporary failure in name resolution

Cause

KernelCare does not support the current kernel version.

Resolution