Domains’ tab is not accessible in Plesk: 500 SB_Facade_Exception_NotFound

Symptoms

• One of the below errors appear when clicking on a domain in Plesk:

  Server Error
  500 SB_Facade_Exception_NotFound
  The site with UUID "xxx-yyy-zzz" was not found.

  ---

  Server Error
  500 SB_Facade_Exception_Generic
  Access denied for user 'sitebuilder'@'localhost'

  ---

  Server error
  500 TypeError
  Cannot destructure property 'isSecondaryCollapsible' of 'e' as it is undefined.

• The Web Presence Builder database is not present on the server:

  # plesk db "use sitebuilder5;"
  ERROR 1049 (42000) at line 1: Unknown database 'sitebuilder5'
  exit status 1

  And WPB is not used by any domain at the moment.

Cause

Extra references to the sitebuilder5 database in the Plesk psa database:

# plesk db "select * from dom_param where param='site_builder_site_id';"
...
| 166 | site_builder_site_id | xxx-yyy-zzz |
...

Resolution