Symptoms
- The domain shows the Plesk default page instead of the website content
- The website is Disabled or does not exist in Plesk under Domains > example.com
Cause
A domain is disabled in Plesk. It means that visitors will see the web server's default page. The hosting services such as mail will be unavailable.
Note: However, the physical directories and files can be accessed by FTP clients and File Manager.
Resolution
- Log into Plesk
- Go to Domains > example.com
- Create the domain with the Add Domain button or click the Activate button: