Plesk

Customize option for subscription editing is missing in Plesk interface

Symptoms

Customize option for subscription editing is missing in the Plesk interface.

Cause

Since Plesk 18.0.39 right sidebar is collapsed and as a consequence Customize option is hidden.

Resolution

  1. Log into Plesk.
  2. Navigate to Subscriptions > example.com page and expand right sidebar menu by pressing the button:
    Peek_2022-12-06_17-08.gif

Make the sidebar expanded by default for all clients:

  1. Connect to the server via SSH

  2. Open the panel.ini editor:

    # plesk conf panel.ini

  3. Add the next section in there:

    [navigation]
    collapseSecondarySidebar = false

  4. Update the settings for the currently registered clients using the next command:

    # plesk db "update cl_param set val='false' where param='collapsedSecondarySidebar'" 

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