Managing Customer Accounts

To service your customers, you need to create customer accounts for them
in Plesk. Having an account enables the customer to log in to Plesk and
manage their subscriptions and services. There is no need to create a
customer account for every individual subscription - you can assign all
subscriptions belonging to a particular customer to their customer
account.

To see a list of all customer accounts, go to Customers. You can
perform the following operations here:

• To create a new customer account, click Add a Customer. Type in
  the customer’s contact information and create a username and a
  password for them. The customer will use those to log in to Plesk.
  You can also leave some additional information about the customer in
  the Additional information field (this information will be
  visible to the customer), and also a comment in the Description
  field (this information will not be visible to the customer).
  Finally, you can create a subscription for the customer. See the
  Managing Subscriptions section to learn more about
  subscriptions.
• To suspend or reactivate one or more customer accounts, select the
  checkboxes next to the names of the customer accounts whose status
  you want to change and click either Change Status > Suspend
  or Change Status > Activate.

• To change the properties of a customer account, click the account
  name. From that screen you can manage the customer’s domains and
  subscriptions, and also edit their contact and login information.
• To remove one or more customer accounts, select the checkboxes next
  to the names of the customer accounts you want to remove and click
  Remove.