To back up a user account with or without sites:
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Click Customers.
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Locate and click the customer whose account you want to back up.
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In the list of customer’s domains (the Domains tab) or
subscriptions (the Subscriptions tab), click the icon in the very
right column and select Manage in Customer Panel to open hosting
operations. -
Click Account and do one of the following:
Note: Depending on the customer’s permissions, one of these options
might be unavailable.- To back up a user account with sites, click Back Up My Account
and Websites. - To back up only websites with content, click Back Up Websites.
Alternatively, use Websites & Domains > Backup Manager.
- To back up a user account with sites, click Back Up My Account
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Click Back Up.
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Specify the following:
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What data to back up. You can back up only the settings, or the
settings and all data. To learn what is included in backups, refer
to the Backing Up and Restoration section. -
Location where to store the backup file. Select the storage where
you would like to store the backup file. -
Type.
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To backup all the data, select Full.
A full backup can include either configuration or configuration
and content, depending on what you selected in Back up. -
To back up only the changes made since the time of the previous
backup, select Incremental.Incremental backups always include configuration with content,
including databases. Database-related content is included in
full, while web and mail related content is backed up
incrementally.If no backups have been created yet, the first backup will be a
full backup. For more details, refer to Incremental
Backup.
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Splitting of the backup file. To create a multivolume backup,
select the respective checkbox and specify volume size in
megabytes. Multiple volumes are supported for backups stored in
personal FTP storage. -
Comments about this backup.
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Exclude log files. Select this option if you want all log
files (including the logs from the system directory) to be
excluded from backup. -
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