At the end of 2022, we ran a screening survey among our customers and asked them for feedback on features delivered in 2022, as well as for those planned for 2023.
We received 564 responses and would like to share the results with you.
In this article, we will tell you what features delivered in 2022 our customers liked best, what features are most desired by our customers, and also provide a sneak peek of our 2023 roadmap. Let’s go!
Survey audience
Most responses are from customers who are experienced Plesk users, and have been using Plesk for a long time.
Other includes mixed types of businesses, freelancers, developers, tech enthusiasts, universities, entertainment companies, and more.
This audience includes website owners and web studios/freelancers who maintain websites for end clients.
Most valuable features delivered in 2022
Overall, our clients rated the changes made to Plesk in 2022 8.0 out of 10.
Here are the TOP 10 Plesk Obsidian features delivered in 2021 according to our customers:
*distribution of votes
Here are the TOP 10 Plesk Obsidian features delivered in 2022 according to our customers!
*respondents could choose as many features as they liked or specify their own.
To learn more about these features, read our review.
Most desired features
We also asked the responders to choose five features currently missing from Plesk that they would like to see implemented. Here are the TOP 10 desired features:
Here’s a rundown of our planned milestones for 2023, based on the survey results:
Top | Feature request | Status | Estimated delivery date |
|---|---|---|---|
1 | MySQL performance tuner IN PROGRESS | We are working on the implementation right now! You will see the desired improvements within the next three months! | Q2 |
2 | Mail delivery troubleshooting SMALL IMPROVEMENTS | We are continuously investing in this area. As a result, many minor improvements will be delivered throughout the year. | 2023 |
3 | Website performance load/stress testing tool PLANNED | The research for this feature is already underway. | Q3 |
4 | Auto-tuning website performance IN PROGRESS | We will deliver this feature in the second half of 2023. | Q3-4 |
5 | Firewall: block by country (GeoIP) IN PROGRESS | We will deliver this feature in the second quarter of 2023. | Q2 |
6 | Flexible backup scheduler PLANNED | We will deliver this feature in the second quarter of 2023. | Q2 |
7 | Cloudflare DNS and CDN services integration IN PROGRESS | The support in the beta mode is already here! Check it out! | Q2 |
8 | Plesk failover cluster DONE | The feature was delivered in the Q1 2023 | Q1 |
9 |
Site/Server Automatic Health Reports PLANNED | We will deliver this feature in the third quarter of 2023. | Q3 |
10 | DNS checking utility in UI SMALL IMPROVEMENTS | We are continuously investing in this area, but no specific plans exist for more deliveries. But worry not; there will be a lot of minor improvements shipped throughout the year. | 2023 |
Plesk Plans for 2023
As you can see, we have plans to research and implement most of the features desired by our customers.
It’s important to note that surveys are just one way we gather feedback from our customers. We receive a lot of quality data using interviews, the Uservoice service, the Facebook Community, the Plesk Forum, and other sources. All feedback is taken into consideration when we plan our yearly roadmap.
Come to speak of it, here’s the Plesk Roadmap for 2023:
So, on top of the most requested features, in 2023, we are investing our resources in website performance improvements. We will bring improved performance for WordPress and other PHP websites and tools for checking and tuning to boost performance. Besides this, we keep investments in top customers’ requests like integration with Cloudflare services, abilities to block countries in Plesk Firewall, improved backup options, and support more modern features and OSes.
Plesk is the only control panel that can run on 15 different Linux-based operating systems and the only control panel for Windows servers!
We appreciate your feedback and will continue to implement features that save your time and improve the quality of your life.
We thank all our customers and partners for their trust in our product!
with
3 Comments
That’s great news for us Plesk users. Keep up the good work.
Very glad to read that Plesk failover cluster was finally realized in 2023! How can I enable the feature? I was not able to find documentation on this important feature.
Hi Nan,
At the moment, it is still not recommended for production’s sake. For now, you can read more about it here.