Hello Pleskians! This week we’re back and we’re kicking off Season 2 of the Official Plesk Podcast: Next Level Ops. In the episode, we’ve got Jens Meggers setting the stage for the entire season, as we talk about the importance of having a digital presence, and the growth of eCommerce in 2020.
In This Episode: You Need a Digital Presence, The Future of eCommerce, and how WebPros can help
COVID-19 and the global pandemic changed how many people are doing business. Anyone who relied on foot traffic and in-person shopping needed to make a serious pivot if they wanted to survive. As a result, eCommerce grew considerably. But as Jens points out, it’s not just a the website that matters:
“It’s all about getting the results fastest with the least amount of effort, because they also don’t necessarily want to hire a whole bunch of people…And it’s also not only just creating, it’s entire workflow. We already know that [a bagel shop] has bagels. But you want to pick your favorite bagel Monday morning 8am, without touching anyone. So the workflow and the automation around that is the most important thing.”
This lead us into the future of eCommerce. Jens believes there’s no going back to the way things were. We’ve shown customers what they can have, and we can’t take it away now. The convenience of ordering online and picking something up is too great. Similarly, lots of people are learning for the first time that they can make good money online. That’s the highest priority now, so we will see more people creating digital presences and better experiences. “As many experiences as possible will move into the virtual world,” says Jens.With that in mind, WebPros is equipped with all of the tools necessary to help all businesses create better digital experiences. cPanel and Plesk, their flagship products, are designed to help you create and manage your website, giving you a huge suite of tools to do so.
WHMCS, the fastest growing product, allows you to automate your hosting business. XOVI helps you see how traffic is being driven to your website. Jens says, “We see this as a responsibility…to help you after [your site launches]. SolusIO and SolusVM are virtual machines done right! They simplify virtual infrastructure management – an important task in an increasingly remote-work centric world.”
Key Takeaways
- We saw industries digitize over the last 10 years. Video meetings, retail stores, digital price tags, and much more. This got accelerated with pandemic.
- Customers thought, “Get me to the results faster.” It’s not just website, it’s workflow. And during the pandemic it needed to be good, fast, and cheap.
- We have set the standard on digitization and business digitization, and it’s here to stay.
- A lot of people are moving to transact and make money online. It is the highest priority for a lot of people.
- WebPros supports business owners by supplying the technology that creates digital experiences (not just a shopping cart or web page). Their vision is to create a digital presence for anyone.
- Soon, anything we can do in the physical world, we’ll be able to do in the virtual world.
- “It’s always a good time to start a business if you have a good idea.”
The Official Plesk Podcast: Next Level Ops Featuring
Joe Casabona
Joe is a college-accredited course developer and podcast consultant. You can find him at Casabona.org.
Jens Meggers
Jens is the CEO of WebPros
Did you know we’re also on Spotify and Apple Podcasts? In fact, you can find us pretty much anywhere you get your daily dose of podcasts. As always, remember to update your daily podcast playlist with Next Level Ops. And stay on the lookout for our next episode!
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