Symptoms
- Warning in browser is shown whenever the domain with installed Let's Encrypt SSL is accessed with www-prefix like
https://www.example.com
:NET::ERR_CERT_AUTHORITY_INVALID
Your connection is not private
This server could not prove that it is www.example.com; its security certificate is from example.com. This may be caused by a misconfiguration or an attacker intercepting your connection. -
Certificates is shown "WWW domain not secured" under Domains > example.com > SSL/TLS Certificates
Cause
The certificate was issued only for the domain example.com
, without www-prefix.
Resolution
Reissue certificate with www-prefix:
- Login to Plesk;
- Open Domains > example.com > SSL/TLS Certificates
- Check the option Include a "www" subdomain for the domain and each selected alias
- Click Reissue Certificate.