Knowledge Base

Becoming Familiar with Plesk

Plesk offers an easy and convenient graphical user interface that
enables you to start your hosting business quickly and maintain it
effortlessly. With Plesk, you set up your hosting offers, manage
customer accounts, and do other tasks to run and grow your business.
Your customers benefit from using Plesk too since it gives them a
complete set of tools for creating and editing their websites. For
serving both resellers and customers, the Plesk GUI is divided into two
parts:

Reseller Panel.
In this panel, you set up and maintain your business. Here you create
hosting plans and customer accounts, manage subscriptions, and so on.
For a comprehensive overview of operations available to you in the
Reseller Panel, see the section Acquainting Yourself with the Plesk
Interface.
Customer Panel.

When someone subscribes to one of your hosting plans, Plesk sets up
an account for the subscriber. Under this account, the customer can
add domain names and mailboxes, edit website content, and carry out
other hosting management routines. Customers perform these operations
in a separate panel called the Customer Panel. To learn more about
operating in the Customer Panel, refer to the section Website
Management.

Power users also use the Customer Panel but in Power User view. In
this view, the Customer Panel gets additional capabilities for Plesk
administration. Learn more about interface views in the section
Interface Views.

So, after logging in to Plesk, customers see the Customer Panel while
resellers see the Reseller Panel or the Customer Panel in the Power User
view. This is for convenience, to separate the administration of
customer accounts from administration of websites and hosting services.

However, you will need to go to the Customer Panel in the following
cases:

To assist customers with performing their tasks. In this case, you
log in to the Customer Panel on a customer’s behalf.
To create and manage your own websites. In this case, you create
your own subscription and log in to the Customer Panel using your
account.

The links that let you log in to the Customer Panel using your own and
your customers’ accounts are located in the list of subscriptions
(Reseller Panel > Hosting Services group in the navigation pane >
Subscriptions.)